Refund Policy

RETURNS, EXCHANGES AND REFUNDS

Returns and exchanges must be made within 30 days of purchase; items must be new, unused, in their original packaging with all parts and accessories, and accompanied by a copy of the original invoice. We only accept returns and exchanges of product purchased from Fresh Steals at freshsteals.com.

NOTE:

  • All custom printed merchandise cannot be returned or exchanged.
  • Package must be post marked as being en route to us within 2 weeks of receiving your order.

To return your product, please follow these steps:

Contact Us and request a refund and an RMA# for use in sending the product back. Please include your order# with the request. Within 48 hours, you will receive an RMA#

Ship the product back to:
Product Return Center Attention RMA# : (include your RMA# here)
1222 F Ave SE
Unit B
Hickory , NC 28602

After the merchandise has been received, a refund will be issued.

IMPORTANT: Please include your first & last name and email as indicated on your order, in addition to a copy of your original invoice inside the package. Failure to include this information may result in our inability to process your return.

Once your order is received & processed you will be notified by email & refunded to the original method of payment.

Please allow up to two weeks processing time for returns.

OTHER CONDITIONS

Free Offers/Giveaways: All "Free + Shipping" offers must be cancelled within the same day of order and are non-refundable once shipped.

CUSTOM PRINTED ITEMS

Custom Printed Items are not eligible for refund or return.

NO RESALE

Fresh Steals sells products to end-use consumers only, and we reserve the right to refuse any order if we suspect the products are being purchased for resale.

QUALITY ASSURANCE

Should your return be quality related, please email us at orders@freshsteals.com so we can work directly with you towards a resolution.

PRIVACY POLICY

All personal information collected by Fresh Steals will be handled in accordance with our privacy policy, and is not shared to any third party.